Secure Payment

As Dozatek, we attach importance to payment security in purchases you make through [www.dozatek.com](http://www.dozatek.com). The necessary technical infrastructure and security measures are used to ensure that your order and payment processes are completed securely, transparently, and in a controlled manner.

1. Payment via Secure Connection

Payment transactions carried out on [www.dozatek.com](http://www.dozatek.com) are processed through secure connection protocols and a payment infrastructure protected by a 256-bit SSL certificate.

Thanks to SSL security, the information transmitted during payment is transferred in encrypted form. This structure helps prevent your card information from being viewed by third parties or accessed without authorization.

2. Your Card Information Is Not Stored by Dozatek®

Your credit card and debit card information is not stored, recorded, or shared with third parties by Dozatek.

During the payment process, your card information is processed through the secure payment infrastructure. Dozatek only receives payment confirmation information indicating whether the order has been successfully completed.

Therefore, your card number, expiration date, and security code are not stored in Dozatek systems.

3. Payment Confirmation and Order Preparation

Your order is taken into the preparation process after the payment transaction has been approved by the bank, card issuer, or payment service provider.

If the payment is not approved for any reason, the order is not considered completed and the product preparation process will not be initiated.

After payment confirmation is received, your order is prepared according to stock availability and operational suitability, and then taken into the shipping process.

4. Bank and Card Security Checks

During payment, additional security verification may be requested by your bank or card issuer.

These verifications may vary depending on your bank’s security policies, your card type, the transaction amount, or the transaction risk assessment.

The verification process is managed by your bank. At this stage, Dozatek does not request your card password, verification code, or personal banking information.

5. What Information Does Dozatek Not Request From You?

For your security, never share the following information with Dozatek®:

your full card number,
the security code on the back of your card,
your mobile banking password,
your internet banking password,
your one-time bank verification code,
your card PIN.

Dozatek customer service can provide support regarding your order process; however, it does not request confidential information such as your bank password, card security code, or verification code.

6. What Should You Do If Payment Fails?

If your payment transaction fails, you can perform the following checks:

Make sure your card information has been entered correctly.
Check whether your card is enabled for online purchases.
Check whether your card limit is sufficient.
Make sure you have completed your bank’s security verification.
Try a different card or payment method.

If the problem persists, you may contact your bank or receive support from Dozatek® customer service regarding the order process.

7. Order and Payment Support

You can contact us to receive support regarding your order, payment status, or post-payment process.

Telefon / WhatsApp: 0531 623 47 69
E-mail: info@dozatek.com
Website: www.dozatek.com

8. Recommendations for Secure Shopping

Make your purchases only through the [www.dozatek.com](http://www.dozatek.com) domain.

Be cautious of any third-party persons, accounts, links, or redirects claiming to process payments on behalf of Dozatek®.

If you encounter a suspicious payment request, different account information, a fake link, or suspected unauthorized sales, please contact us before taking any action.

9. Last Updated

This page has been prepared for informational purposes regarding Dozatek payment security and the shopping process. Dozatek may update this page according to changes that may occur in the payment infrastructure, security practices, or operational processes.

Last Updated Date: 18.07.2026